IT manager experienced with full life cycle software development, people and project management. Experience extends to a variety of industries such as Telecommunications, Insurance, and Cable Advertising. Adept at building and implementing precision targeted business intelligence systems and designing and building wide-reaching workflow systems. Proven tactical team lead that enjoys developing products to enhance the customers and users experience while helping organizations progress and achieve their goals.
- Increased auto dealer cable advertising from 5% share of budget to 40% through a precision-targeted auto sales research system.
- Responsible for a team of 4 and an annual budget of $1M, hiring, mentoring, training.
- Built first online account management system (our401k.com) for an old-line benefits company.
- Responsible for expansion of IT & office network, and training of other IT employees.
- Assumed responsibility for a 16-domain marketing website for the region, increasing market visibility and providing a place for event promotions & social media.
- Planned and built an advertising workflow system, handling over 1100 spot videos per day.
Supervisory and Managerial Experience: Interviewing, Hiring, and Staff Management, Training and Coaching, Management Training from Comcast Spotlight & Time Warner Cable.
OS/Environments: Microsoft Windows, Linux, Embedded microprocessors.
Code Development Tools: Visual Studio, VB, C#, ASPX.NET, ASP.NET 4.5, ADO.NET, VBScript, C/C++.
Database: SQL Server, MySQL 5.x, Oracle 12c, SQLite, Data ETL.
Spectrum Reach (Time Warner acquired by Charter), IT Specialist
May 2016 – Present
Responsible for day-to-day operation of a number of workflow applications and integration of Traffic operations for all three merged companies into one.
Time Warner Cable Media, July 2006 – May 2016
*Planned, directed and coordinated a workflow website for handling TV Ad videos, quality assurance, and tracking them from client submission to cable video insertion.
*Implemented a subscription system to deliver daily ad schedule to regional clients.
*Comprehensive database analysis and management for multiple Microsoft SQL Servers and Oracle-based traffic and billing systems.
*Consulted with and made recommendations for marketing websites for 16 ad markets, including SEO and Content Management.
*Interface as liaison between IT and Operations, gathering requirements, identifying opportunities for workflow automation or process change, evangelizing IT solutions, UA Testing.
Comcast Spotlight, March 2004 – July 2006
*Responsible for concept to creation of a system that changed auto dealer advertising choices from broadcast ads to cable ads with precision-targeted Polk auto sales data.
*Created an internal website of sales and research tools, touching almost every area of the enterprise.
*Collaborated with marketing to bring to life their vision of a local real-estate cable channel for high-end homes.
*Liaison between IT and Operations, gathering requirements, identifying opportunities for automation or process change.
Verix Technology Group, April 2002 – January 2004
Built and maintained a large number of commercial websites, Linux (LAMP) and Windows (ASP/SQL Server) platforms, with secure online payments through Paymentech and Mastercard.
E.W. Blanch Holdings, January 1999 – October 2001
Sr. Business Analyst
Maintained and extended an insurance industry website and weather warning email list to alert re-insurance clients of potential windstorm damage.
Leggette & Co., August, 1997 – December 1998
Contract Software Developer
Designed and built one of the first 401(k) access websites on the internet, ‘our401k.com’, working in tandem with an interactive voice response (IVR) system
to change 401(k) allocations & contributions.
Managed and coached an employee team member and built out additional infrastructure.
Master of Business Administration
Southern Methodist University, Edwin L. Cox School of Business
Bachelor of Science, Computer Science / Mathematics
University of North Texas
Community and Volunteer
*Member of American Mensa
*Board Member, Dallas Housing & Finance Corporation, 1995 – 2002
*Disk Jockey and On–Air Announcer, KNTU–FM, Denton.
*Vice-President (2007), Board Member (2008), The Dallas Amateur Radio Club